9a Peso Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 9a peso ("we," "us," or "the Company") collects, uses, stores, and discloses personal information about users ("you" or "Player") of the 9a peso online gaming platform, accessible at 9apeso.lat, and any associated services (collectively, the "Platform").

9a peso is committed to protecting your privacy and handling your personal data in a transparent, responsible manner consistent with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. By using the 9a peso Platform, you acknowledge that you have read and understood this Policy.

If you do not agree with this Policy, please discontinue your use of the Platform immediately.

2. Data We Collect

When you interact with the 9a peso Platform, we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full legal name and date of birth
• Mobile number and email address
• Government-issued identification documents (e.g., PhilSys ID, passport, driver's license) submitted for KYC verification
• Selfie or liveness check images where required for identity verification

2.2 Financial Data

• GCash or Maya account numbers linked to your 9a peso wallet
• Bank account details (BPI, BDO, UnionBank) where used for deposits or withdrawals
• Transaction history: deposit amounts, withdrawal requests, and game wagering records

2.3 Technical and Usage Data

• IP address, device identifiers, and browser type
• Operating system and device model (e.g., Android version, iPhone model)
• Pages visited, session duration, and navigation patterns on the Platform
• Game play logs, bet history, and session timestamps

2.4 Communications Data

• Records of live chat conversations, email correspondence, and support ticket history between you and the 9a peso team

2.5 Voluntary Data

• Preferences, feedback, or survey responses you voluntarily provide to 9a peso

3. How We Use Your Data

9a peso uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your 9a peso account
• Identity verification (KYC/AML): Complying with applicable Know Your Customer and Anti-Money Laundering obligations under Philippine law
• Payment processing: Processing deposits, handling withdrawal requests, and maintaining accurate transaction records
• Service delivery: Enabling access to bingo, slots, live dealer, sports betting, and online sabong games on the Platform
• Customer support: Responding to inquiries, resolving disputes, and improving support quality
• Responsible gaming: Monitoring player behaviour to identify potential problem gambling patterns and implementing protective tools where appropriate
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, cheating, collusion, and other prohibited conduct
• Platform improvement: Analysing usage data to improve the performance, design, and features of the 9a peso Platform
• Legal compliance: Meeting obligations under Philippine law and any applicable regulatory requirements
• Marketing communications: Where you have provided consent, sending promotional offers, bonus notifications, and news about 9a peso (you may opt out at any time)

4. Legal Basis for Processing

9a peso processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the agreement between you and 9a peso (account creation, payment processing, game delivery)
• Legal obligation: Processing required to comply with Philippine law, including KYC, AML, and regulatory reporting requirements
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement where our interests do not override your rights
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent

5. Data Sharing and Disclosure

9a peso does not sell your personal data to third parties. We may share your data in the following limited circumstances:

5.1 Service Providers. We engage trusted third-party service providers to assist with payment processing (GCash, Maya, BPI, BDO, UnionBank), identity verification, game software delivery (Ezugi for live dealer), and IT infrastructure. These providers are bound by data processing agreements and may only use your data to deliver services to 9a peso.

5.2 Regulatory Authorities. Where required by Philippine law or by order of a competent authority (including PAGCOR, the Anti-Money Laundering Council, or law enforcement), 9a peso will disclose personal data as legally required.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of 9a peso's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5.4 Fraud Prevention. We may share data with other gaming operators or industry fraud prevention bodies where we have reasonable grounds to suspect fraudulent activity involving multiple platforms.

6. Cookies and Tracking Technologies

9a peso uses cookies and similar technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function (session management, login state, security tokens). These cannot be disabled.
• Analytics cookies: Help us understand how users navigate the Platform and identify areas for improvement. Collected data is aggregated and anonymised.
• Preference cookies: Remember your language settings and display preferences to personalise your experience.
• Marketing cookies: Used with your consent to deliver relevant promotions. You may withdraw consent at any time.

You may control non-essential cookies through your browser settings. Disabling essential cookies may impair your ability to use the 9a peso Platform.

7. Data Retention

9a peso retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and regulatory obligations. Specifically:

• Account and identity data: retained for a minimum of five (5) years after account closure, consistent with AML record-keeping requirements
• Transaction records: retained for a minimum of five (5) years
• Support communications: retained for three (3) years
• Marketing consent records: retained until consent is withdrawn plus one (1) year

After retention periods expire, data is securely deleted or anonymised in accordance with our internal data destruction procedures.

8. Your Privacy Rights

Under the Data Privacy Act of 2012, as a Filipino data subject you have the following rights with respect to your personal data held by 9a peso:

• Right to be informed: You have the right to know what personal data 9a peso collects and how it is used (this Policy fulfils that obligation)
• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may request correction of inaccurate or incomplete personal data
• Right to erasure: You may request deletion of your data where there is no longer a lawful basis for retention, subject to our legal obligations
• Right to object: You may object to processing based on legitimate interests, including for direct marketing purposes
• Right to data portability: You may request that your personal data be provided to you in a structured, machine-readable format
• Right to lodge a complaint: You may lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated

To exercise any of these rights, please contact 9a peso support via live chat or at: [email protected]

9. Children's Privacy

The 9a peso Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has registered an account, that account will be immediately closed, all associated data deleted in accordance with law, and any deposited funds returned to the originating payment method where possible.

If you believe a minor may have accessed the 9a peso Platform, please contact our support team immediately.

10. Security Measures

9a peso implements a range of technical and organisational security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted between your device and the 9a peso Platform
• Cryptographic hashing of passwords — we cannot access your actual password
• Two-factor authentication (2FA) available for all accounts
• Regular security audits and penetration testing of the Platform infrastructure
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Incident response procedures for data breach detection and notification

While we take all reasonable precautions, no online system can guarantee absolute security. You are also responsible for keeping your 9a peso login credentials confidential.

11. International Data Transfers

Where 9a peso uses service providers located outside the Philippines (for example, cloud infrastructure or game software providers), your data may be transferred internationally. In such cases, 9a peso ensures that appropriate safeguards are in place consistent with the Data Privacy Act of 2012, including contractual data protection clauses with recipient entities.

12. Changes to This Policy

9a peso reserves the right to update this Privacy Policy at any time. Where changes are material, we will provide notice via the Platform or by email to your registered address with reasonable advance notice. The updated Policy will display a revised "Last Updated" date at the top of this page.

Your continued use of the 9a peso Platform after any update constitutes your acceptance of the revised Policy.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or the way 9a peso handles your personal data, please contact us:

• Live Chat: Available 24/7 through the 9a peso Platform
• Email: [email protected]

We aim to respond to all privacy-related enquiries within five (5) business days. For account security matters, please use live chat for the fastest assistance.